Top Call Centers in Baguio City

Baguio City is not only the summer capital of the Philippines, it is also the call centers center north of Manila. Call centers are slowly invading the City of Pines and have recently been identified as one of the major contributors to the City's domestic income. Below are the top three major call centers in Baguio City:

1. Sitel Baguio - Sitel is the leading call center in Baguio city. Matter of fact, it was awarded as the "Most Outstanding Employer of the Year" by the Philippine Economic Zone Authority. Sitel is located at PEZA Compound at Loakan Road, and is home of various accounts, ranging from credit and debit cards to publications as well as technical support. Sitel offers competitive basic salary with non-taxable food and transportation allowances plus account-based incentives. For applications, you may email your resume at or you may vist Sitel at PEZA, Loakan Road, Baguio City.Sitel Baguio has also implemented the "iRefer Program", and in connection with this, you may text me at 0949-148-2500 if you are interested to be part of Sitel. Just key-in your full name, age and contact number and send to my number. Grow with us! 

2. People Support Baguio (see image above) -AEGIS People Support, one of the fastest growing BPO companies, is built on the mantra of customized solutions and co-creation of value. It offers benefit of the global delivery model, strong financial strength, deep domain expertise, comprehensive and flexible solution offerings, and a rich international talent pool. Leveraging 31 Global locations and 29,000 strong talent pool, Aegis services more than 50 Fortune 1000 companies. Aegis People Support Baguio is located at SM Fiesta Strip Harrison Road, Baguio City. For application, you may walk-in from 8 AM onward, Mondays thru Fridays.

3. Convergys Baguio - Convergys Baguio is one of the new call centers in Baguio City and it opened its doors to the public June 10th of this year. As part of  its expansion to provide a faster and more convenient job application process,  Convergys Baguio set up a recruitment hub designed to cater to aspiring employees of this leading contact center in the Philippines. For interested applicants you may walk-in with the following requirements: Resume, TIN, SSS and NBI Clearance. It is located at Baguio Technohub, Ordonio Drive Camp John Hay and its recruitment operation is from 8AM to 6PM local time.


  1. There are four major players in the BPO scene in Baguio, IHG or the InterContinental Hotels Group is also one of them. I heard Sterling Global is also operating in the city since 2007, the rest are small call center companies and transcription facilities.

    Ayala is currently building another BPO center just a stone throw away from Convergys Baguio, lets cross our fingers for all these projects to succeed! Go go go Baguio!


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